Given a bad situation in a business interaction what do the systems of ethics say about the interactions? What are the ethics involved in social encounters by individuals protected from low quality products?
Should the goal be zero sum that both parties leave with what they came with?
Should one party be favored in the outcome?
What about when goods are not being exchanged but services? When a service is inadequate but complete who should be paid and how much?
What about when injury is involved to one party like bad medical devices or service?
My ethical dilemma is that I often find that good and services are not adequate to the standards of american life. Someone from a poorer country might view the service and business as above their quality standard but there is no way it would match their price point. That is to say the places around me in Illinois and in general on ebay and amazon are trying to rip me off and steal my money either by providing me broken items without disclosing the feature which is broken and allowing me to find it later or by proving sub par service by hiring only the minimal amount of people to perform service and not maintaining their places of business where I'm supposed to be enjoying myself. My main concern is the ethics of charge reversals when the merchant does not want the charge reversal but clearly failed to meet common standards. (then generalizing to things like FDIC and the like)